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Palo Alto Networks offers an Early Access (EA) program, which gives select customers the opportunity to preview and influence upcoming features before they reach General Availability (GA). Your participation is essential in helping Palo Alto Networks build products.

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Program benefits

The EA program offers the following benefits:
  • First access to new features: Try out new capabilities weeks or months before GA release, allowing your teams to experiment with new features, plan implementations, and train users.
  • Influence product direction: Your feedback directly shapes feature design and capabilities. EA participants work closely with Palo Alto Networks product teams to ensure features make observability easier and more intuitive, and integrate seamlessly into your workflows.
  • Strategic partnership: Gain visibility into the Palo Alto Networks Cortex XCOR product roadmap and build stronger relationships with product and engineering teams through dedicated feedback channels.

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Considerations

EA features are under active development. Changes will occur without advanced notification, and can range from cosmetic updates to modifications that require significant workflow changes. This iterative approach lets Palo Alto Networks rapidly incorporate customer feedback and refine features before GA.
Maintenance and support for EA features operate differently than GA features. Although Palo Alto Networks makes a best effort to quick address major bugs or issues during the EA period, EA features aren’t subject to the 99.9% uptime obligation promised in the SLA for GA features.
To protect your operations, Palo Alto Networks won’t release any features to the EA program that involve billing changes or have potential data quality impacts. These features undergo additional validation and are available only in GA.